If you want to get a bank account in Tanzania, you start very early because you know that everything takes a long time in Africa.
You go to the bank with a person the bank knows so that he can introduce you. But then you find that the forms for the co-signers were signed too long ago and are no longer valid. So you scan blank forms and email them to the people in Chicago to sign again.
After a few days, you take the forms to the bank and you learn that the branch manager needs to approve the account, but he is not there. So you walk back home again.
The next day you return, and the manager is there!! He is very nice, but he tells you that since someone from your organization will not be in Tanzania every month of the year, you need the bursar at the university to write a letter of support saying that the bank can communicate with the bursar’s office if there are problems with the account. So you walk back home.
The next day, after asking for help from your organization’s liaison with the university, you walk to campus to meet him and then go to the bursar with whom he has arranged an appointment. But the bursar has been called to an unexpected meeting so you walk back home.
The next day, the same thing happens—you and the liaison go to an appointment with the bursar but he is at an unexpected meeting. So you walk back home.
On the third try, you and the liaison find the bursar in his office. He is very nice and writes the required letter while you wait. Because the bursar has business at the bank, he very graciously walks with you to the bank to meet the manager who signs his approval on the form to get a new account!!
You take the form to the new accounts person, who smiles and says it will take a few days to process the form.
You return in two days, but the person has been very busy and has not been able to process your form. By this time you know Rossallia, the new accounts person, very well so she gives you her cell phone number so you can text her to ask if the forms are ready rather than walking there each time.
A few days later the forms are ready! Rossallia congratulates you on your new account!!!! Success!!!
But wait! There are now separate forms to complete to order checks!! Oh no!! Rossallia asks me to use the organizational stamp on the form. Stamp?? I don’t have a stamp. Where do I get one? She doesn’t know, but knows someone who knows. She calls that person who gives me directions on how to get to his business.
I go with a taxi driver to talk with this business person who can give us directions to the rubber stamp shop. The taxi driver and I will go downtown to get the stamp the next day, but we need to get directions today. With lots of arm waving and gestures, the very helpful businessman gives the taxi driver directions. There are no street numbers in the city so directions are not easy and involve lots of landmarks.
The next day I get into the taxi and go downtown to get the rubber stamp. After sitting in a traffic jam for a while and then moving slowly along through stop-and-go traffic, we find the rubber stamp store. It is pouring with rain (but it’s the dry season!), and I run through the rain to order the stamp. I write out the information needed on the stamp (the name of the organization and the address—pretty basic) and hand it to the owner who looks at it carefully to be sure that he can read my handwriting. It looks good, and then he asks me for the articles of incorporation for the organization. Articles of incorporation???? What?? This requirement protects organizations against forged rubber stamps. Okaaaaaay; this is an interesting obstacle. I need to get the articles of incorporation from a Chicago organization, and I need to get them very soon because the group I am leading will soon leave the city for six weeks, and I will not be able to get enough money for our travels if I don’t have the checkbook. The owner says to bring the papers when I pick up the stamp the next day.
I think the necessary papers were scanned and emailed to me (the details blur in my mind), and I printed out every document the shop owner could possibly want and forge a signature on the letter authorizing me to get the stamp. The next day the taxi driver and I return downtown through the traffic, and I present my papers. The shop owner hands most of them back to me but staples two to his portion of the paperwork. He hands me the rubber stamp, and I carefully examine it …… , and everything is correct!!
The next day I take my rubber stamp to the bank, use it once on the application for checks and then return home to carefully nestle it into a safe place. It has taken more than one full day of time to obtain the stamp, and I never use it again. But I like my rubber stamp because it means I will get a bank account so I can get money to sustain 25 people a third of the way around the world from the organization’s office.
I text Rossallia daily to see if the checkbook arrives, but it does not arrive before we leave the city. I stock up on cash, propose that I write a letter authorizing someone known to the bank to pick up the checkbook, and arrange for that person to give it to someone else who will hand carry it to me in the field.
Three weeks later and hundreds of kilometers away, I am handed the checkbook!!!
I soon take the two-hour bus ride to the nearby city, walk into the bank, stand in the long line, and proudly (but wondering if they will find something wrong) present my check. They give me money from the account so that I pay everyone associated with the program. Whew!!
And that is how you get a bank account in Tanzania!!
But wait!!!!! Then someone steals my computer, and because my password and secret key (I can’t tell you about that) are on the computer, I have to cancel the online access to the account, which is essential for the Chicago people to handle the account. I request a password reset, but it doesn’t work, and I can’t get the problem fixed before leaving Tanzania—oh no!! Two months later, after multiple pleading emails, I regain online access to the account.
And that, nearly a year and a half after the process began, is how you get and keep a bank account in Tanzania!!
